We only ask for personal data where it is necessary to provide you with the best possible service, to keep track of statistics on the use of the website and to comply with legal requirements.
GGzE is responsible for the processing and protection of your personal data. On this page you can read exactly how we do that, what we want to know about you and what we use the data for.
t.a.v. Bed & Breakfast
5600 AX Eindhoven
(040) 297 02 18
The data protection officer of GGzE can be reached via firstname.lastname@example.org.
Personal data that we process
When you book a room at Bed & Breakfast Landgoed de Grote Beek we ask you the following information:
- First and last name
We would like to be able to address you nicely in e-mails and when you are with us for your stay. That’s why we ask you for your name.
- E‑mail adress
We will send you e-mails about your reservation. And if you send us an e-mail, we will of course answer that.
- Telephone number
We want to be able to call you if there is something wrong with your reservation, for example.
Address details should be on a confirmation of your reservation, for which we use your address. And for nothing else.
- Time of arrival
We would like to know what time you will arrive when you stay with us, so that we can receive you properly. It is not mandatory to indicate this in advance.
- Information about activities on our website
We keep track of which pages are visited and, in some cases, which links are clicked. We do this in such a way that this data cannot be traced back to individual visitors. For example, we do not store IP numbers.
- Internet browser and device type
We keep track of which internet browser and which device visitors to our website use. Here too we ensure that this data cannot be traced back to individual visitors.
Special and/or sensitive personal data
We do not process any special and/or sensitive personal data on this website.
For which purpose we process personal data
We process your personal data for the following purposes:
- To make a reservation
We use the information you have entered to reserve one or more rooms for you and to be able to email you a confirmation of the reservation.
- Customer service
If you call or email us, we will make a brief note of this. This way we can ensure that you don’t have to tell the same story again next time.
We want to make the use of the website and making reservations as easy as possible. That is why we collect statistics about the use of the website. They teach us which information is found interesting and which is not. And we can see if visitors can easily find their way in the website. For this we only use “aggregated” data, so no individual data that can be traced directly to you.
Website visitors younger than 16 years old
GGzE does not intend to collect data about website visitors under the age of 16 unless they have the permission of their parents or guardian. However, we cannot check whether a visitor is older than 16. As a parent, we recommend that you be involved in the online activities of your children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us and we will remove this information.
GGzE does not take decisions on the basis of automated processing about matters that may have (significant) consequences for you or other persons. These are decisions that are made by computer programs or systems, without a human being (such as an employee of Bed & Breakfast Landgoed de Grote Beek) among them.
How long we keep personal data
GGzE does not store your personal data for longer than is strictly necessary to provide you with the best possible service. In addition, we are required by law to store some data for a certain period of time. We use the following retention periods:
- With the exception of order invoices, we keep all data entered by you for 2 years.
- We keep invoices for 7 years. This is the legal retention period set by the tax authorities.
- We store the data about your activities on the website, internet browser and device type for 14 months.
Sharing of personal data with third parties
GGzE does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. GGzE remains responsible for these processes.
GGzE uses only so-called technical and functional cookies and analytical cookies on this website that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit the website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.
View, modify of delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by GGzE and you have the right to “data transferability”. This means that you can submit a request to us to send the personal data that we have stored about you in a computer file to you or another organization mentioned by you.
You can submit a request for access, correction, deletion or data transfer of your personal data or request for withdrawal of your permission or objection to the processing of your personal data to us via the question/request personal data form.
To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (“machine readable zone”, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
We would also like to point out that you have the option to file a complaint with the national data protection authority.
How we protect personal data
We take the protection of your data very seriously and take appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.
GGzE has taken the following measures to protect your personal data:
- We use security software, such as a virus scanner and firewall, on all servers that we use and on all computers with which we request and modify data on the servers.
- TLS (formerly SSL). We send your data via a secure internet connection. You can see this on the address bar “https” and the padlock in the address bar.
If you feel that your information is not properly protected or if you have indications of abuse, please complete the complaint form.
Changes to this privacy statement
We reserve the right, without prior notice, to make changes and corrections to this privacy statement at the time that we deem desirable and necessary.